We’re always happy to hear from you.

For all inquiries regarding orders, product details, wholesale, custom work, or general questions you can reach us:

By emailing us directly at support@heavymatters.com

This is the best option if you’d like to share reference images, measurements, or detailed questions.

Or for general inquires you can use the contact form
All messages sent through the form are reviewed with the same care as emails.

We respond within 72 business hours, during regular business days. Our team is based in Los Angeles (Pacific Time), and responses are sent during standard business hours.

Thanks for reaching out. We appreciate your patience and care.